Shipping Policy

DELIVERY

PROCESSING TIME

The processing time is the time required for our team to prepare and ship your order. It is typically 2-3 days.

SHIPPING TIME

The shipping time is the time required for the carrier to ship the package to you. All of our products are shipped from Canada. The carrier used determines how much the shipping will cost you.

You will be notified once your order is shipped and receive a tracking number if applicable. The shipping time will depend on the destination. 

On average, here are the expected delivery delays:

Region Average Delivery Time Approx. Min. Deliery Cost*
Quebec 4-8 days 12 CAD
France 6-12 days 9 EUR
Canada (excluding QC) 5-9 days 14 CAD
USA 5-12 days 11 USD
Rest of the world 6-21 days 10 EUR (14 CAD)

 

* The real cost will depend on your actual adress

* Please not that these are the cheapest average delivery rates. Faster options at higher rates will be available at checkout.

* The price will also be determined by the number of items being shipped.

Depending on your shipping method, you may or may not have a tracking number. 

 

 

These rates and delays do not apply to the F&Z shower head, for which the shipping is free and the delivery takes 2-3 weeks.